Do you offer Cash on Delivery (COD)?

Yes. COD is available on all orders across Pakistan. We confirm every order by phone before it ships, so please keep your phone reachable after checkout.

Is delivery free?

Yes. Delivery is free on every order, with no minimum order value.

How long does delivery take?

Confirmed orders are dispatched within 1 working day and usually arrive in 2 to 7 working days, depending on your city.

Can I cancel my order?

Yes. Message us on WhatsApp within 24 hours of ordering, as long as the order has not been dispatched.

What if my product arrives damaged or wrong?

Send your order number and clear photos or a video on WhatsApp within 5 days of delivery. Once we approve, we arrange a replacement or refund. Full details are on our Delivery and Returns page.

How do I use the IPL hair remover safely?

Do a patch test first and follow the instructions included in the box. IPL devices are not suitable for every skin tone or condition, so read the guide carefully before use.

How do I contact you?

WhatsApp +92 335 2558840 or email info@ishraya.com. We reply as quickly as we can.